Overview
RYDGE Media ("RYDGE," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage with our services, or communicate with our team.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect: contact information (name, email, phone, company), usage data (pages visited, device info), communications you send us, and business details shared during discovery or onboarding. We do not collect sensitive personal data unless explicitly required and consented to.
How We Use It
We use collected information to respond to inquiries, deliver services and proposals, improve our website and content quality, send relevant updates (with consent), and comply with legal obligations. We do not sell your data or use it for automated profiling.
SMS / Text Messaging
RYDGE Media operates an SMS notification program to deliver transactional lead alert messages to clients who have provided consent. This section describes how we collect, use, and protect mobile phone numbers in connection with this program.
SMS Program Disclosures
- Message content: Lead notifications and campaign activity alerts for active RYDGE Media clients
- Message frequency: Varies based on lead and campaign activity; up to several messages per day during active campaigns
- Rates: Message and data rates may apply depending on your mobile carrier and plan
- To get help: Reply HELP to any message or email hello@rydgemedia.com
- To opt out: Reply STOP to any message at any time. A confirmation will be sent and no further messages will follow.
Consent: We collect verbal consent during client onboarding calls before enrolling any mobile number in our SMS program. Consent is not a condition of purchasing services.
Data use: Mobile phone numbers are used solely to deliver the lead alert notifications described above. We do not sell or share mobile numbers with third parties for their marketing purposes.
For full details on our verbal consent process and opt-in documentation, see our SMS Consent Policy.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined here, maintain business records, or comply with legal requirements. When no longer needed, data is deleted or anonymized securely.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to opt out of marketing communications. Contact us at the email below to exercise any of these rights.
Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact
Questions or requests? Reach us at: hello@rydgemedia.com, RYDGE Media